How do I know if my sump pump is about to fail?

Warning signs include strange noises during operation, frequent cycling on and off, visible rust or corrosion, and water pooling around your basement floor. If your pump hasn’t been professionally inspected in years, it could be at risk of sudden failure. Proactive maintenance can catch these issues early and help avoid emergency flooding.

Can a sump pump handle heavy rain or flash floods?

Most quality sump pumps are designed to manage intense rainfall, but their effectiveness depends on proper sizing, placement, and drainage configuration. If your home has a history of flooding or poor drainage, it may need a backup pump or battery system for added security. Our team can assess your system to ensure it’s storm-ready.

Why does my sump pump keep running when it’s not raining?

A constantly running pump can signal a stuck switch, a malfunctioning float, or improperly routed groundwater. This issue can quickly burn out the motor and waste energy. It’s important to have a professional inspect the setup before costly damage occurs.

Is it worth adding a battery backup to my sump pump?

Yes—power outages often occur during severe storms, which is when you need your sump pump the most. A battery backup ensures your system stays active even when the power goes out. This small investment can prevent major water damage during critical moments.

Sump Pump Services in Bluffton, SC

In the Business of Delivering Smiles Since 1968

4.8

Based on 1044 reviews

Call 843-706-5090

December Offer

Request Service

Cannot be combined with other offers. Excludes Economy Cleaning Package. Valid normal business hours M-F.
Expires: Dec 31, 2025

Does your basement frequently flood? Are you tired of having water damage your floors, furniture and valuables? It might be time to consider sump pump installation or repair services. Sumps pumps divert rainwater away from your home to places such as storm drains and dry wells. This ensures that your basement won’t flood and your possessions are kept dry.

R.S. Andrews offers sump pump repair and installation plumbing services that ensure you’re protected. We’ll help you to find out what the best option for you is and make sure your basement is kept dry and your possessions unsoiled.

When To Call Us For Sump Pump Services

If you’re live in an area of the Lowcountry or the Coastal Empire that floods frequently when it rains, a sump pump is your answer. If you already have a sump pump, it’s time to call R.S. Andrews for our repair services when you notice:

Lack of water in the sump pit
Irregular noises such as thuds or gurgling
An aging system that struggles to work

Keep your basement and valuables safe during your next rainstorm near Bluffton, Beaufort and Hilton Head Island.

Who is the best person to install a sump pump?

The best person to install a sump pump is a licensed and experienced plumber or a qualified waterproofing professional. These individuals have the expertise to assess your specific needs, recommend the appropriate type and size of sump pump, and ensure proper installation. Professional installation is crucial to prevent water damage effectively. It also ensures that the sump pump functions optimally, providing reliable protection against basement flooding and groundwater issues. Always hire a reputable and licensed professional for sump pump installations.

Schedule today! We’re ready to deliver expert service and a smile to your door.

Book Online

Call 843-706-5090

What is the life expectancy of a sump pump?

The life expectancy of a sump pump is typically around 10 years. However, regular maintenance, such as cleaning the pump and testing its functionality, can extend its lifespan. Factors like pump quality, usage frequency, and the level of preventative care also influence how long a sump pump lasts.

How do you know if your sump pump is going bad?

Signs that your sump pump is going bad include:

Odd noises
Frequent cycling
Failure to turn on
Visible rust or corrosion.
A constantly running pump, indicating a problem with the switch or float
Water in the basement
Unusual odors
A sump pump that is several years old

Regular testing, listening for abnormal sounds, and visual inspections can help identify problems early. If in doubt, consult with a professional to assess and address potential sump pump issues.

Why Choose R.S. Andrews?

There are hundreds of reasons to choose R.S. Andrews for your sump pumps. Here are a few:

We are fully committed to giving you the best possible service
We have all applicable licenses and certifications
We offer dependable, timely, expert services

R.S. Andrews is where Story After Story, We Deliver Smiles!

Name(Required)

Email(Required)

Phone(Required)

Service Request

Are you a new customer?

Address(Required)

How Can We Help?

By clicking “submit” as my electronic signature, I consent to RS Andrews Services Inc. and its representatives using the contact information that I have provided (including a wireless phone number, if provided) to contact me by mail, phone, fax, text, and/or email about my request and to send me marketing communications, including through the use of automated telephone dialing systems and/or artificial or prerecorded voice messages. I understand this consent is not a condition for purchasing any property goods or services. I understand that message frequency varies and phone carrier message and data rates may apply. I understand I can opt-out of marketing communications using means provided in the communications (such as texting STOP in response to a text message) or contacting us at 770-454-1800 or customercare@rsandrews.com.

CAPTCHA

Frequently Asked Questions

Hear From Our Smiling Customers

Rated 4.8 Stars Out of 1044 Reviews

Barbara Meyer

4 days ago

Came late on a Friday, in the rain. Diagnosed the problem and gave advice about solution. Thanks very much

Terri M

4 days ago

Friendly helpful receptionist and so thankful Connor could make it over to help with our washer hose, water shut off and shower temp evaluation. Very happy to have them on the island.

Tim Cirbo

4 days ago

The techs were professional and hard working. Good experience

Sandra Krecisz

5 days ago

Justin arrived on time and was very professional and knowledgeable.

Karie D'Amico

5 days ago

Paul Marconi was a pleasure to work with and very responsive to all of our questions and concerns. He took the time to explain things thoroughly and was very pleasant and professional. The technician and his assistant did a clean installation and explained the thermostat as well. Overall, we were very pleased and would recommend RS Andrews to get your smiley smile 😃 Oh. Almost forgot, they were also the most cost effective and offered the best warranty out of the 3 quotes we received. Thank you!

Mike Cash

5 days ago

Exceptionally prompt, polite and knowledgeable- thank you

Anne Cubley

6 days ago

Michael is a great representative of your company. On time, polite (he always says "Yes, Maam" and does a good job. Rechecks his work and makes sure he wears his "booties".

Jerome Young

6 days ago

Connor was excellent. He got me up and going.

Harry Bozarth

6 days ago

Justin did a very good job. Very efficient

Charlotte Wilkinson

1 week ago

While hanging a TV wall mount a hole was made in the water pipes in bedroom wall. Needless to say it was after hours and on Thanksgiving weekend. Connor showed up immediately and it professionally and in a very timely manner. I would highly recommend RS Andrews.

Windy

1 week ago

Very professional, smiling , on time and very helpful! Thank you Nate !

Judy Weidler

1 week ago

Very professional. Received text when tech was on the way

Karen Beltz

1 week ago

I called after hours because of a drip from our upstairs unit. A person called early the next day and scheduled a technician. Max did a great job in repairing our A/C unit upstairs in the attic, cleaning the pan and drip pipe. He was polite and knowledgeable. Your service and tech people are the best!! We do have a service contract and so worth it!

Stephanie Beach

1 week ago

Nate was awesome! It was an after hours call. He is very knowledgeable and gave me a few things to try before arriving to see if I could fix it on my own. I wasn’t able to so he came over. He was thorough, although he figured out the issue immediately he still went through and checked everything to make sure it was running correctly. In addition to being knowledgeable he was friendly and kind. Even threw the ball for my dog.

Janet Player

2 weeks ago

I was so blessed to have RS Andrew’s come to my house after hours to fix my plumbing issue. This company is blessed to have Connor representing their company. He was such a well respected member of your company.

Bernard Gleich

2 weeks ago

Yes he did a good job. Thank you Jeramy. He immediately got to work. It's nice when knowledge and experience shows up to help. Thanks again and for the prompt response and restoring the heat. You made me smile. Happy Thanksgiving to all. Be well, Bernard Gleich.

karen Doughtie

2 weeks ago

Thanks to Jason the leak was located and hopefully fixed! He worked hard to determine where the problem was and was always patient and took the time to explain everything to us.