Reviews

Real Stories. Real Smiles.

At R.S. Andrews, delivering smiles is more than a motto, it’s our mission. But don’t just take our word for it. Hear from customers across the greater Atlanta area who’ve experienced our commitment to exceptional service firsthand.

4.8

Based on 1269 reviews

Nichole Johnson
3 days ago
Marcus and his team were friendly, and extremely knowledgeable with our HVAC replacement! And I also need to give a shout out to Glenn, Michelle and the entire RS Bluffton crew because not one single encounter was less than professional and willing to do whatever they could to help us in an uneasy, first time homeowner situation! You are all awesome and we appreciate each of you for all of your hard work and dedication to your customers!
Cydney Rose
5 days ago
Henry was awesome! Didn’t take much time at all. He was super respectful and also suggested something to get and do to help!
BDenise Lord
5 days ago
Justen was polite, efficient, and very thorough, explaining everything he was doing and why. He gave us informed information to our questions about the type and age of our unit, and what will be done during our winter maintenance services.
Jane Anderson
5 days ago
Two technicians came, and stayed several hours, until the problem was solved. They even went back to the shop to pick up a replacement garbage disposal, which was leaking!
Amy Kananen
5 days ago
Five stars for excellent, fast, and honest service! The technician arrived quickly, listened to the issues I was experiencing, and diagnosed the problem right away. He then went above and beyond by saving us even more money—instead of replacing our broken part with the expensive, upgraded version that was originally there (which had features our home didn't need), he installed exactly what our system actually required. He left to get the part and finished the entire job in under two hours. I will absolutely use them again!
Harro Schemaitat
5 days ago
Mike persevered with an almost impossible project of maintaining the original faucet ,I recommend him for future jobs 😊
Rod McLeod
5 days ago
Henry was punctual, professional and finished the HVAC maintenance without a problem. Painless experience. Thanks.
Melanie Frank
6 days ago
Prompt, efficient and professional. Henry Scheffer was friendly and enjoyed having him in our house.
Robert Eggleton
6 days ago
Very experienced technician. Explained everything in depth as to what he was doing. Also very personable guy.
Jim Paul
6 days ago
Personable and informative. Kept us up to date on everything he was doing. Notified us of the results
Jane Hart
6 days ago
The toilet works. Michael found the problem immediately and took the time to check my other 2 toilets. He did the blue dye test to make sure the problem was corrected. Thanks
Steven Nehmen
6 days ago
Nate did a great job on assessing all 3 systems for upgrades. He was very informative! It will be easy to share within our family groups. Hebos very knowledgeable.
Helen H Harman
7 days ago
Clarence is so helpful & always cheerful. He had to make a repair to my hvac system, which is located in the attic. It was so hot & he had to repeatedly go up there. We so appreciated his efforts & he got the system repaired, by which time he was wringing wet & the inside temp was 89! All well now. Thanks to Clarence!
ROBERT
1 week ago
Very nice person ,and explained what he done.
James Deckman
1 week ago
Paul quickly diagnosed the source of our water leak and made recommendations for a solution. He is very knowledgeable, friendly, and customer centered. I would not hesitate to call him again.
ROBERT
2 weeks ago
Very nice person ,and explained what he done.
Maureen Craig
2 weeks ago
Jason did a great job luckily for me I did not have a major problem, but he was helpful, friendly, and the company kept in touch with me during the day. Would be happy to have Jason come back to fix any other issue I might have. M Craig
Ben Scripture
2 weeks ago
He was very thorough and explained things clearly. He also found and fixed a problem on the roof that will help make my AC more efficient
ruth ann barkin
2 weeks ago
What a great team: Paul, Mike, and Elijah. They worked tirelessly from 8am until 7:30 pm to complete the job. I had an old electric water heater removed and a new gas tankless water heater installed. The RS Andrews Van provided a machine shop to tailor and make specific items to fit for my unique house and it's requirements to do the job right. The team was kind and courteous and thoroughly cleaned up after themselves.
Sandee Smith
2 weeks ago
Jason explained everything about my tankless water heater. Very knowledgeable.I will be calling for him again...
Jim Smith
2 weeks ago
Fantastic! Great service!
Maureen Craig
2 weeks ago
Jason did a great job luckily for me I did not have a major problem, but he was helpful, friendly, and the company kept in touch with me during the day. Would be happy to have Jason come back to fix any other issue I might have. M Craig
Rodney Mack
2 weeks ago
Jason was very helpful and knowledgeable!!
Dr. Carol French
2 weeks ago
Came home from a trip to no airconditioning! Max to the rescue. He did a great job of cooling down the 79⁰ house back to livable again. Thank yiu Max and RS Andrews. You made a hot summer day comfortable.
Mark Poston
2 weeks ago
Max Hellen was great. Professional, knowledgeable, efficient, effective and friendly. Within minutes he found the issue and fixed it. Great young man!
Douglas Dennis
2 weeks ago
Clarence was prompt, efficient and effective. Very happy with his service
Don Blanche
2 weeks ago
Very professional and excellent work!
Doug Magill
2 weeks ago
Cheerful and professional, enjoyed having him handle my issues.
Jane Hart
2 weeks ago
The toilet works
Sherry Schwager
2 weeks ago
Henry was excellent! Thorough. Polite. Knew his stuff!
Jane Hart
2 weeks ago
Henry did a good job servicing my
Pamela Evans
3 weeks ago
Austin was very thorough in servicing our Water Heater. Answered all of our questions, very courteous.
Wesley Shropshire
3 weeks ago
Justin called to verify after hours appointment and promptly showed up on a Saturday morning. He quickly and professionally diagnosed my AC problem and successfully had it back up and running within a very short time! Thank you
Robert Crews
3 weeks ago
I noticed carpet by hot water closet was wet. Upon inspection I found hot water tank was leaking. I called RS Andrews and they sent out Paul within two hours to see what he could do. I needed a new hot water tank and as soon as I decided what I wanted Paul started taking out the old tank and installed a new one. I couldn't believe he was able to replace the tank the same day as it was a Friday. My family and I are so grateful Paul was able to get everything replaced the same day! Paul is an excellent person and very knowledgeable in his field. Thank you Paul and RS Andrews!
Jackie Hrabowski
3 weeks ago
RS Andrews is one of the best companies I’ve worked with as I’ve managed various properties from Altanta, to SC, to MD.
Clarence , their maintenance rep who
Handles all my repairs, is always service oriented, prompt, excellent problem solver,
….an excellent technician. Glad I have my maintenance agreement for all the units
I’ve purchased from them over the years!
Ruth Fredrick
3 weeks ago
The rep was on time, knowledgeable and forthright regarding my systems.
Michael Masters
3 weeks ago
Clarence is very thorough and neat!
Ken Clarke
3 weeks ago
Service Tech's name I forgot, however, he was very polite, respectul and capable taking care of my clogged toilet. Thankyou very much...
Kress Riley
3 weeks ago
Paul has kept me up-to-date through the entire process of ordering a replacement part, costs and when he'll install it. Been very impressed with the personal care he has provided.
Zac Clark
3 weeks ago
Justin is Awesome. Patient and explains things very well!

Thanks Justin!
Joe Payne
3 weeks ago
Clarance did a great again 👍
Evan Roberts
3 weeks ago
Paul came out for an estimate to replace my hot water heater. He was very thorough in explaining my options and and features of each. He has a wealth of knowledge and I appreciated everything he provided.
During install he explained everything and showed me how to operate the controller and drain the tank when needed.
Ronald Dicioccio
3 weeks ago
Justin was great. He showed up on time, checked outside AC unit and overhauled inside unit. He explained to me what he did and gave me a positive evaluation.
Lisa Miller
3 weeks ago
Nate did a great job, such a happy guy with a big smile!!
Gerald Mathews
3 weeks ago
Austin is professional, personable. Arrived on time. Job took as long as he said it would.
Pamela Evans
3 weeks ago
Austin was very thorough in servicing our Water Heater. Answered all of our questions, very courteous.
James Deckman
3 weeks ago
Paul quickly diagnosed the source of our water leak and made recommendations for a solution. He is very knowledgeable, friendly, and customer centered. I would not hesitate to call him again.
ken copans
3 weeks ago
Excellent
Dale Butts
3 weeks ago
Austin with RS Andrews provided excellent analysis and service. He explained everything thoroughly and made sure it worked properly before he left.
judy cain
3 weeks ago
Nate was great. He is worth his weight in gold. He did work of 3 men. Beside he has great personality and always smiling. Thanks Nate Duncan
George Toth
4 weeks ago
We recently engaged Paul Slifkin, a Master Plumber with R.S. Andrews in Bluffton, S.C. to inspect our home’s hot water system after lightening damage. He quickly diagnosed a complex failure across two existing tankless water heaters and seamlessly handled their removal and replacement. His approach was highly professional; he clearly explained the root cause of the failure, detailed the specifications of the new equipment, and ensured the entire installation met the highest safety and efficiency standards. We would not hesitate to hire Paul Slifkin again and give him our highest recommendation.
The Don
4 weeks ago
Periodic leak in master bathroom toilet. Problem not solved. Water tank broken. Problem still not solved, but Dalton did a very thorough job of analysis and explaining what must be done to solve the problem.
Evan Roberts
4 weeks ago
Paul came out for an estimate to replace my hot water heater. He was very thorough in explaining my options and and features of each. He has a wealth of knowledge and I appreciated everything he provided.
Pamela Evans
4 weeks ago
Henry was very thorough in servicing our unit for the first time. Pleasant to deal with.
AJ
4 weeks ago
Jason has serviced our home twice now. He has been great. He is informative, courteous and professional. We are very happy with our RS Andrew's service.
Johnny Jarhead
4 weeks ago
Nate did an incredible job diagnosing and repairing our AC issue. Professional, knowledgeable and courteous! Would highly recommend!
Fat Dad
4 weeks ago
Justin was professional and explained everything to us in Laymans terms
Jim Lewis
4 weeks ago
Consistently have positive experiences with this company. Quick and thorough service
The Don
4 weeks ago
Periodic leak in master bathroom toilet. Problem not solved. Water tank broken. Problem still not solved, but Dalton did a very thorough job of analysis and explaining what must be done to solve the problem.
Charlotte Hamby
4 weeks ago
Jeremy stopped the leak in the
Ceiling and he did maintenance on the draining system to prevent it from leaking again.
Steven Nehmen
4 weeks ago
Max had tough assignment on an older system but came through with flying colors! Grateful for your entire team. Saved a lot of money!
David Lewis
1 month ago
Friendly and knowledgeable. Took plenty of time to explain all aspects of our project.
Beverly LaVigne
1 month ago
It was blazing hot in house today ! Called and though they were backed up with emergency calls Jeremy still came out at 7 at night to get our ac up and running ! He was professional , courteous and explained everything to us ! Thank you Jeremey for coming out and saving us from roasting like a chicken !
Brian Spicer
1 month ago
Jason did an excellent job on the repair and was great on communicating throughout the process.
George Toth
1 month ago
We recently engaged Paul Slifkin, a Master Plumber with R.S. Andrews in Bluffton, S.C. to inspect our home’s hot water system after lightening damage. He quickly diagnosed a complex failure across two existing tankless water heaters and seamlessly handled their removal and replacement. His approach was highly professional; he clearly explained the root cause of the failure, detailed the specifications of the new equipment, and ensured the entire installation met the highest safety and efficiency standards. We would not hesitate to hire Paul Slifkin again and give him our highest recommendation.
Lori Woods
1 month ago
We switched our HVAC maintenance to Andrew’s because we were very unhappy with the installer of our new system. Justin came today. He is professional, courteous, efficient and extremely knowledgeable. He found several issues, showed us photos of the problems so we wouldn’t need to go into the hot attic to see for ourselves, promptly fixed everything. Showed us photos of all the things he fixed. Explained the extra safety of adding a surge protector- which he did immediately- rather than requiring another service call. This is craftsmanship. This is the kind of service you hope for. And the cost was so much more affordable than the maintenance from our last company. Thank you Justin! Thank you Andrew’s!
Les Donahue
1 month ago
Austin was excellent! 5 ⭐️ service. He was professional, courteous and efficient. He identified the problem quickly, explained the problems and solutions. Highly recommend RS Andrews.
Pamela Romero
1 month ago
He was very helpful.
Joel Moore
1 month ago
Good and knowledgeable
Roberto Torres
1 month ago
Paul Slifkin from R. S. Andrews Plumbing came out to our house to camera scope our newly installed Sewage line. He was very professional, provided us with a video, he inspected every inch of the interior of our new line. He answered all of our questions and concerns, and gave us and objective assessment about the work that recently had been done. He arrived on time, was very patient and took his time. We were very pleased with the service provided and will continue doing business with RS Andrews. We highly recommend them.
John Sandlin
1 month ago
Air conditioning maintenance. Henry was very efficient and courteous.
McLaurin Works
1 month ago
Very professional. On-time. Both Ms. Bonnie & Mr. Jeramy were clear, knowledgeable and patient.
Lori Woods
1 month ago
We switched our HVAC maintenance to Andrew’s because we were very unhappy with the installer of our new system. Justin came today. He is professional, courteous, efficient and extremely knowledgeable. He found several issues, showed us photos of the problems so we wouldn’t need to go into the hot attic to see for ourselves, promptly fixed everything. Showed us photos of all the things he fixed. Explained the extra safety of adding a surge protector- which he did immediately- rather than requiring another service call. This is craftsmanship. This is the kind of service you hope for. And the cost was so much more affordable than the maintenance from our last company. Thank you Justin! Thank you Andrew’s!
Edward Stokes
1 month ago
The work was done very well by I have to say this your employees needs to know more about electrical safety, I’m retired from the government and I worked as a electrical engineer I never seen any safety equipment you need to supply your employees with safety equipment safety first
Donna Brunette
1 month ago
I was very happy with Nate. He was a gentleman and did a great job on my 2 systems. Thank you, Nate!!
Matt Brown
1 month ago
Paul was great in installing our two new water heaters and replacing a shower head. Highly recommend.
Eddie Rainey
1 month ago
I found Austin very knowledgeable. Easy to understand. Helpful on things I need to look for. Extremely happy with his service
Rennie Walters
1 month ago
The Tech, Mr. Outten was prompt and courteous. The pricing was fair and to the point. No hidden fees. I would highly recommend this Company and Tech! It was Sunday and hot! They came through for my family and I.

Thank you!
michele kay
1 month ago
Austin was great - polite, walked me through in detail and got the job done swiftly and quietly without disruption to my retail space. Thank you so much.
Allyson Harden
1 month ago
Service person very friendly....I did receive a notice that he would be later in the day than scheduled; but no mess and done.
Dan Stratton
1 month ago
Very simple, they showed up when they were supposed to, completed the job in a timely manner and were very fair with their price. Jeremy was very polite and knowledgeable
Mark Piepmeier
1 month ago
Jason was on time, explained everything and did a great job. We highly recommend him.
Steve Brouillet
1 month ago
Nate Nate is a good technician and is very reliable and thorough. I would recommend this company for an installation or service.
Lynne Ciarocco
1 month ago
Excellent friendly service. Explained all aspects of the job to me .
Jennifer Paredes
1 month ago
Super helpful technician named Justin
Jennifer Kirby
1 month ago
Great customer service, very quick and efficient! Excellent business all around, from the ladies at the office to techs and sales.
Lauri Johnson
1 month ago
Jeremy did an excellent job, was on time and efficient. We now have AC thank you!! As always he is the BEST!!!
b howard
1 month ago
Jeremy was fabulous ! Address all converns .
Donna Danfield
1 month ago
Nice young man. Informed me as to the problem and explained what needed repaired.

Another great job by Nate Duncan. I highly recommend RS Andrew's. Thank you.
Dan Wollschlager
1 month ago
Clarence did a great job. He quickly recognized the problem using the training & skills learned over the pass 16 years in AC repair. Great job Clarence! RS Andrews is lucky to have you on their team.
Michael Furda
1 month ago
Henry was excellent.
Marva Collier
1 month ago
Paul Marconi (Comfort Specialist) was prompt for our appointment and professional throughout the consultation for a brand new HVAC system. He was patient with me, as I had a lot of questions, and knowledgeable of the product and financing options. Paul was able to adequately answer my questions which enabled me to make sound decisions on which HVAC system was in line with my budget. It was a pleasant experience. Thank you Paul.
juliette bess
1 month ago
Michael did a great job today. He was timely, professional, and friendly. He fixed a wobbly toilet and inspected the house for any plumbing leaks or problems.
Pete B
1 month ago
Michael did a great job, worked fast, cleaned up and flushed our tankless water heater. He’s very knowledgeable, professional and personable. Came on time and got the job done quickly. I’d recommend him highly!
Line Dance
1 month ago
Courteous and concise. In my case, it was a clogged shared drain line, please don't hesitate to use RS. Andrews. You will be handled efficiently and if Mike happens to be your technician, you are in good hands!
claudia keenan
1 month ago
Very happy with my repair on my A/C.
Justin Hansen was very quick to get me up and running again. Very respectful and knowledgeable
Shannon Loper
1 month ago
Paul always works to resolve an issue. He goes above and beyond with his customers and explores every solution. His knowledge is untouched.
Donna Danfield
1 month ago
Nice young man. Informed me as to the problem and explained what need repaired.
Michael Dukes
2 months ago
Mike came out and did a great job fixing my leaks under my kitchen sink. I am very satisfied with his knowledge and hard work.
Edward Allen
2 months ago
Mr. Outten was awesome! Friendly and well informed. He was very communicative and explained everything well. We were without cold air for weeks, finally called RS Andrews and was fixed within 2 days!!! Now we can enjoy the holidays with cold AC. Thank you!
Allen Cramer
2 months ago
The representative was at our home on time very professional got right to work. Explain what he was going to be doing. How long the process was going to take great work. RS Andrews highly recommended.
Michael Gregoire
2 months ago
Our experience was great....Clarence was on time and repaired our problem quickly. Another very good experience with RS Andrews.
Ruth Fredrick
2 months ago
The rep was on time, knowledgeable and forthright regarding my systems.
Michael Houlihan
2 months ago
Jeramy was excellent and figured out an issue that was hard to determine.
Gary Rieger
2 months ago
Coming from a different HVAC provider, the transition to RS Andrews was dramatic. No air conditioning on a 98 degree day and a single call resulted in a service call and a FIX within a couple hours. I could get used to this!! Thanks to Michelle and Jeramy for helping us out. Jeramy was awesome!!! I’m asking for him for my next service call!!
Denise Kilbride
2 months ago
Austin was able to repair our leaking pipe in a timely manner. He was very professional & thorough.
hani haddad
2 months ago
Good
Marge I
2 months ago
Jeremy with RS Andrews did an outstanding job with A/C repair! Technician was timely. very efficient and thoroughly explained service that was needed, Definitely 5 star !
Chris Patterson
2 months ago
RS Andrew’s was very professional, on time and held to their estimate even with job involving a bit more work. Expensive but reliability and timing on HHI is worth it especially for plumbing repair
Natasha Ramsay
2 months ago
Jeremy did an awesome job! He looked into everything trying to find out what was wrong with our unit. He was prompt and he got here quickly.
Lauri Johnson
2 months ago
Jeremy did an excellent job, was on time and efficient. We now have AC thank you!! As always he is the BEST!!!
Patrick Walker
2 months ago
Did a phenomenal job explaining things to help us understand, very knowledgeable, super sufficient in his work and was very clean after he was done!! Def want him to come back and work on my unit if it needs work!! Highly recommend
ANTHONY PEACOCK
2 months ago
Timely, professional, polite and competent. Fair market value for services rendered.
Carl Russo
2 months ago
Nate was extremely knowledgeable. I asked him quite a few questions and he answered and explained everyone. Very friendly and a hard worker. I would definitely recommend 100%.
Marva Collier
2 months ago
Paul Marconi (Comfort Specialist) was prompt for our appointment and professional throughout the consultation for a brand new HVAC system. He was patient with me, as I had a lot of questions, and knowledgeable of the product and financing options. Paul was able to adequately answer my questions which enabled me to make sound decisions on which HVAC system was in line with my budget. It was a pleasant experience. Thank you Paul.
Char Lane
2 months ago
Knowledgeable, personable, work quickly and efficiently.
Eduardo Molina
2 months ago
Max was very professional and explained what we needed perfectly. Dealing with RS Andrew’s was great and I definitely would recommend them. They got our AC running the same day with no issues.
Frederick Calawor
2 months ago
Nate was fantastic. I got a notification prior to his arrival, he showed up (ON TIME!!!), got my AC squared away and verified some other things going on that needed to be addressed. Very friendly, very knowledgeable and professional. I didn't get a chance to leave a review for the admin lady when I first called- but she was very friendly and professional as well. This has been a great experience all around!
Tommy Richter
2 months ago
Great service. Michael was here and job completed within 2 hours of making my appointment. Simple ice maker box replacement. But he gave me a few options and left me feeling good about my choice in plumber.
Bev Robinson
2 months ago
Good communication each visit. Very informative and considerate.
Tracey Koller
2 months ago
Paul at RS Andrews was amazing! He rushed to our home after hours, explained everything and was so knowledgeable. Had the water restored in less than an hour.
Randy Rose
2 months ago
Rs showed up on time clean and addressed issues . Very great service.
Anne-Kathrin Dammel
2 months ago
We are so glad to have had Michael come out. He was quick and fixed our problem while also assuring us that if it came back he would be back out. Highly recommended!
Aida Snith
2 months ago
Very satisfied with the service that was provided
Joe Coppola
2 months ago
The gentlemen was very professional, explained everything he was going to do
Was on time too.
judy cain
2 months ago
Nate was great. Found ptoblem
Dennis Brennan
2 months ago
Response time was immediate! Tech was friendly and competent. Replaced kitchen faucet.
Ewald Hinteregger
2 months ago
Randall was Fantastic - answered all my questions
great Service!!
Yolanda Ahmad
2 months ago
Very knowledgeable and helpful regarding the hvac system. Glad it was a tripped circuit.
Scott Williams
2 months ago
Michael Hutchinson came out promptly at 8AM on Monday from Bluffton as scheduled and took measurements and provided an onsite quote for 2 Hot Water Heater options.

He was personable and professional.
I highly recommend RS Andrews!
Ed
2 months ago
Very good service, and very polite man
John Barlow
2 months ago
Henry from RS Andrews was dispatched for the bi annual maintenance at our home. He arrived on time, ready to work. About half way through, he got my attention and proceeded to show me pictures of an issue he found on the trunk coming off the air handler. Not sure why this was not caught on previous maintenance visits. Henry proposed a plan, executed the plan and came back with pictures of his repair work. Bravo to you Henry for not looking past an obvious issue and doing the right thing!
Pat Lanotte
2 months ago
Paul our technition was exrtemely knowledgeable and explained which water heater was best for our needs. And it wasn't the most expensive. We chose the Essency hybird. Highly recommend RS Andrews and ask for Paul if you want true expertise.
Linda Livingstone
2 months ago
Henry did a great job!
Robert Rost
2 months ago
Friendly and thorough.
Randy Fix
2 months ago
Clarence came to check on our HVAC System as it was not cooling properly. He was very thorough, efficient, professional and personable. After completing some diagnostics, he was able to get our HVAC system back in working order and made some additional recommendations to improve the operation. My thanks to Clarence and to RS Andrews for employing such a great representative.
todd abraham
2 months ago
Nate Duncan does HONEST, professional work. He examined the HVAC and found the issue - a wire that was burned through. The repair was very fairly priced thanks to Nate’s honesty.
Pat Lanotte
2 months ago
Paul did a great job explaining the right type of water heater for our needs. And it wasn’t the most expensive option. Highly recommend
Sara Darnell
2 months ago
Ducan made sure to explain what was wrong and helped us to fix the problem.
Diane Tune
2 months ago
Austin was very clear explaining everything. Thank you for the prompt service!
William Scarbrough
2 months ago
Fast, fair, and committed to excellence. Thank you, Max!
SONNIE TORREY
2 months ago
Max came out right away gave us a price for the unit.He was very efficient very nice.
Michael
2 months ago
Jason is an outstanding representative of your company, it was a privilege
Steven Nehmen
2 months ago
Nate came on June 12th. Sort of an emergency. Had 9 guests at our condo. He had the right equipment! Solved our problems. Amazing outcome! Grateful for him and RS Andrews. Top marks for all.
Jane Hart
2 months ago
Henry did a good job servicing my
Rochelle Dejong
2 months ago
Great job and very experienced.
Debb Johnson
2 months ago
Wonderful! Justin was great. very professional and informative!
judy cain
2 months ago
Justin did a great job in finding our problem. We are up and running. Thanks
Bonnie Mrnka
2 months ago
Jason did a great job on an emergency call for a water leak outside. I was at work when I was notified of the leak and by the time I got home he was already there. He Determined where the leak was and fixed it immediately. Very knowledgeable and pleasant. Thank you R S Andrews and Jason!!!
Dave Williams
2 months ago
Michael was on time, talked about what had to be completed, and got to work. Michael made sure I was informed all during the work.
Theresa Gill
2 months ago
Always pleased with our service! Professional, on time and problem solved
Margaret Edwards
2 months ago
Henry Scheffer was pleasant to have around, important for me.
Debbie Shipley
2 months ago
Conner was so friendly and helpful. Explained the gas hot water flushing process. Outstanding service. I joined the club membership. So happy I did. I got a great discount because I was a club member.
mary ford
2 months ago
RS Andrews provides prompt, professional and outstanding service Clarence, our tech was respectful and knowledgeable and went the extra mile to provide outstanding service
Harold Miller
2 months ago
Austin was very professional , easy to deal with and personable. He was knowledgeable about his job and explained what he needed to do to fix the problem. He took pictures and explained everything to us.He also took the time to let us know that we should have the rest of the faulty pipe replaced as soon as possible. He is an asset to your company! I will be telling everyone I know about the great service.
Michael Switzer
2 months ago
Michael was very friendly and professional. Felt very comfortable with his work and the quality was excellent! Would recommend him to do any other job I need again.
Renee Marshall
2 months ago
Austin was perfect! So professional and went over and above to explain how to solve our problems.
Sandy Bougus
2 months ago
Clarence was the best - Knowledgeable, courteous, respectful and efficient. He proudly represents RS Andrews and all they stand for!
Kathie Ware
2 months ago
Clarence was great! Very personable,, knowledgeable and helpful. Fixed my problem in under an hour!
Michael Masters
2 months ago
Justin is very thorough!!!
Steve
2 months ago
Jeremy addressed the issue and made it right. Everything worked good. Very knowledgeable man. Love to have him as a future technician for any other problems we may have and or servicing our unit. Please address this to him. Thank you.
Denise Kilbride
2 months ago
Austin came out immediately and fixed our problem. Our water was back on within 30 minutes of him fixing our problem
victoria buckley
2 months ago
Henry Sheffer was precise, knowledgeable and extremely polite. A man with experience! Thank you!
Kelly Richardson
3 months ago
Quick call back by scheduling and able to accommodate our schedule with ease. Jason called ahead of arrival and showed up at the time he stated. Was extremely helpful and was able to solution with ease. Extremely personable and very helpful in explaining everything.
Michael Chaney
3 months ago
We had a complicated issue with our bonus room Carrier system Justin, Clarence, Nate and Max all worked different aspects of the equipment issue over a week or two to get it fully operational. We are very pleased at their continued efforts to pin-point the issues and get them resolved quickly. RS Andrews does all of our HVAC maintenance and repairs. We are very pleased with the team and their customer service. Thanks. We are Smiling!
Paul Beran
3 months ago
Austin did a fantastic job. He was very efficient in getting our kitchen faucet fixed quickly. We would highly recommend using Austin. Thank You! Paul B.
Sandy Krecisz
3 months ago
RS Andrews is always great. Nate went above and beyond again!
Mona Gude
3 months ago
Appointment for water filtration system went great. Paul was thorough and informative. I’m looking forward to receiving my new system.
Joe Payne
3 months ago
Clarance did a great
Matt Lewis
3 months ago
Clarence was professional and quick. He found the issue with our AC system immediately and gave us the options we needed to make a decision on our course of action
Matt Halphen
3 months ago
Highly recommend Henry. Very professional and detailed. Great service!!
Katherine Madden
3 months ago
Henry Scheffer did a great job. He was on time - kind, courteous and did very through work.
Paul Zeller
3 months ago
Jason and Tyler did a great job installing my new water heater!! JASON IS AN ACOMPLISHED PLUMBER! HE KNOWS HIS CRAFT and has good suggestions.
Paul Mazo
3 months ago
Jeramy was great just like everybody else from Andrews, who has been to my house. He replaced some filters and did an overall system check. He also gave me an idea how to equalize the temperature better so that all areas of the house are closer to the same temperature. Good job as always.
LaJuana Sands
3 months ago
Very nice. Very professional and very well mannered. Explained everything perfectly well.
Linda Dibagno
3 months ago
Henry did a most professional job with our general maintenance checkup as well as changing our capacitor and adding a water tab to or A.C. pan....good job Henry!
Jill Hallowell
3 months ago
Michael Hutchinger was timely, very polite and very knowledgeable. Very professional. Replaced my garbage disposal. I note that Michael must be an excellent employee to the company. Thumbs up high! Thank you, Jill Foley Hilton Head Island. Date of service May 26, 2026.
Saeid Hosseini
3 months ago
Justin did a very good job! Fast and efficient
Bob Knickerbocker
3 months ago
Jason Did an outstanding job explaining everything that he did and was very thorough . A real professional would highly recommend R.S. Andrew’s and Jason BK
RYAN LINDSTEDT
3 months ago
Clarence was the best and as usual the service was A+
susan tirard
3 months ago
Nate is amazing! He is so professional and diagnosed the issue quickly.
Randall Evans
3 months ago
Amazing service experience every time!
John Santangelo
3 months ago
Working with Paul of RS Andrews was really good. I had a gas leak in an outside pipe and Paul walked me through the process to fix the problem. I have a clear understanding of what what needs to be done, how it will be done and the cost.
Vickie Imhoff
3 months ago
Dave and Calvin installed our new Lennox air conditioner. They were responsive, thorough and professional
Yehbut
3 months ago
I recently met with Nate from R.S. Andrews at a home in the prestigious Berkeley Hall community to diagnose an HVAC leak, and I was beyond impressed with his professionalism, knowledge, and overall expertise. It was immediately clear that Nate is a longtime experienced professional who truly understands these HVAC systems at a very high level. What stood out most was how thoroughly he explained everything. He took the time to walk through the issue in detail, provided clear recommendations, and made sure the homeowner fully understood the situation and options moving forward. His communication skills, attention to detail, and honesty were exceptional. In today’s world, it’s rare to come across someone who takes this much pride in their work and represents their company with such professionalism. Nate is absolutely the type of employee every company hopes to have knowledgeable, respectful, trustworthy, and client-focused. R.S. Andrews is fortunate to have him on their team, and employees like Nate deserve to be recognized for the value they bring every single day. Highly recommend Nate and the entire R.S. Andrews team.
Michael Houlihan
3 months ago
Nate is excellent.
Paul Beran
3 months ago
Austin did a fantastic job. He was very efficient in getting our kitchen faucet fixed quickly. We would highly recommend using Austin. Thank You! Paul B.
Ayesha Waters
3 months ago
They were quick and very helpful. Clarence was respectful and efficient. He was able to explain everything I asked. He got the job done in a timely fashion.
FairTax Bob
3 months ago
My wife said he was very nice and helpful.
molly wilson
3 months ago
Nate at RS andrews as awesome. So professional and personable.
Bev Robinson
3 months ago
Good communication each visit. Very informative and considerate.
Frank Sorgente
3 months ago
Nate performed excellent preventative maintenance on our air conditioner. He communicated that he was doing so and was punctual. I heartily endorse Nate and the whole RS Andrews team; everything went smoothly and effectively from beginning to end.
Richard Delcore
3 months ago
Very courteous, on time, competent, great communications, quickly diagnosed the issue - very professional
Judy Weidler
3 months ago
Very professional. Received text when tech was on the way
Andre Martineau
3 months ago
Nate, did an outstanding job!! He is extremely knowledgeable and comprehensive with his inspection. He described the process clearly distinctly and in a way that I could understand it. In my Opinion he is an excellent AC tech.
David Hackett
3 months ago
Conner at RS Andrews Plumbing services was AMAZING! He showed up Fast, figured out what the problem was very quickly and Fixed it! BAM! Done! The Dude was Awesome!
Debbie Shipley
3 months ago
Conner was so friendly and helpful. Explained the gas hot water flushing process. Outstanding service. I joined the club membership. So happy I did. I got a great discount because I was a club member.
Vickie Imhoff
3 months ago
Henry Scheffer was very thorough, efficient and professional. We have 1 air conditioning unit and 2 split unit's
Thomas Ries
3 months ago
Jason was very professional and knowledgeable. Highly recommend him for your plumbing needs.
Bill Fraser
3 months ago
Henry was very attentive to detail and explained all the work that he did
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Heater on the fritz? Frustrated with plumbing problems? R.S. Andrews is just a call away!