Reviews

Nate performed excellent preventative maintenance on our air conditioner. He communicated that he was doing so and was punctual. I heartily endorse Nate and the whole RS Andrews team; everything went smoothly and effectively from beginning to end.

Very courteous, on time, competent, great communications, quickly diagnosed the issue - very professional

Very professional. Received text when tech was on the way

Nate, did an outstanding job!! He is extremely knowledgeable and comprehensive with his inspection. He described the process clearly distinctly and in a way that I could understand it. In my Opinion he is an excellent AC tech.

Conner at RS Andrews Plumbing services was AMAZING! He showed up Fast, figured out what the problem was very quickly and Fixed it! BAM! Done! The Dude was Awesome!

Conner was so friendly and helpful. Explained the gas hot water flushing process. Outstanding service. I joined the club membership. So happy I did. I got a great discount because I was a club member.

Henry Scheffer was very thorough, efficient and professional. We have 1 air conditioning unit and 2 split unit's

Jason was very professional and knowledgeable. Highly recommend him for your plumbing needs.

Henry was very attentive to detail and explained all the work that he did

Clarence was the best and as usual the service was A+

Henry was friendly and thorough. Checked all components of our HVAC and changed all the filters. Gave us helpful recommendations. Our dogs loved him. 🐶

Excellent job, on time and very good communications with tech. If possible, could you have him as my next service call? Great guy and would hope you work to keep him.

Excellent job, on time and very good communications with tech. If possible, could you have him as my next service call? Great guy and would hope you work to keep him.

Mike was the goat! He was a cool person to speak with, super knowledgeable and worked fast. He made sure everything was incredibly clean. He went above and beyond 100% recommend this guy!!

Michael Hutchinson did an outstanding job fixing my plumbing issue. Moreover he was personable and professional.

Conner is excellent

RS Andrews provides prompt, professional and outstanding service Clarence, our tech was respectful and knowledgeable and went the extra mile to provide outstanding service

We just had an HVAC maintenance check done by Max and even though our system is quality and only a few years old we found ways to improve it and protect the system against power fluctuations that are relatively common in this area. Service was on time and Max was very polite as well as informative. I believe we are in a better place as a result of this service and look forward to continued work with RS Andrews.

Excellent service! Knowledgable and friendly

Had a problem with my toilet not flushing. Left message on RS Andrews answering machine on Sunday and got a call from them at 8 am Monday !! They were sending Connor between 10-12!!! Connor was outstanding!!! Efficient, honest, professional and identified and fixed the problem quickly. And what a wonderful young man he is! Again, RS Andrews is the best!!! (and I have had experience with all the other Plumbing businesses!!!

Justin checked the heating system and replaced filter. Very efficient and kept me updated on the service process and answered all questions I had throughly. Good job 👍

Showed up on time was professional and polite Did a good job

The service technician, Sales rep, and installation team was outstanding. Will recommend them to everyone

Tech was awesome, they were able to get me same day appt!

Jason was very thorough found the problem and solved it.

Jason was excellent. Very detailed & professional. I will definitely ask for Jason for any future plumbing needs!

Very professional, informative, and pleasant! Great job!

Nate was very nice and did a great job injoy having him to do the work very pleased 😀

Jason was our technician replacing a very old water heater. He was punctual, efficient finishing entire job within his initial time frame. So lucky to have found RSAndrews. Highly recommend! We have also decided after this job to use again for annual hvac service/maintaince.

Mike did a great job of explaining the situation and we made an appointment to remedy the problem.

Excellent service from the initial phone call through the completion of work. I will be using RS Andrews in the future.

Jason was our technician replacing a very old water heater. He was punctual, efficient finishing entire job within his initial time frame. So lucky to have found RSAndrews. Highly recommend! We have also decided after this job to use again for annual hvac service/maintaince.

Mike is great

Very good service

Great job. Considering my old house, he stuck to it until it was done.

Paul was very personal, yet professional in giving an estimate. Went beyond what was expected. Highly recommend!

Nate was friendly, informative and gave me the summary of how our A/C unit was doing. I appreciated him taking the time to inform about the system and potential things to be aware of. Thank you Nate.

Nate was very professional and personable. Was able to relate and relay info and options to me in understandable, layman, terms. You guys are still the best!

Max - as always - is helpful, effective and got us backbone! He does a great job explaining what we needed!

Love the people and love the attentive service. Great choice!

Very nice person ,and explained what he done.

I was planning on leaving for a long road trip yesterday morning. While packing the car in the garage at 6 AM I discovered that my 13-year-old water heater had breathed its last breath. I called R.S. Andrews a few minutes after they opened and spoke with a very proficient in professional staffer, who assured me that their plumbing technician would be on site within the hour. Paul arrived 45 minutes later ready to diagnose my problem. Paul was knowledgeable, experienced and extremely professional. I had purchased a new unit and had it installed within four hours of my original phone call. Excellent in every way. Thank you R. S. Andrews for a job extremely well done.

Austin came in a timely manner and was professional and explained everything to me.

Great job servicing our AC unit and made us aware of possible safeguards to use or install to keep our unit running efficiently

Justin was not only professional, but extremely knowledgeable and thorough. Thank you Justin.

Clarence did a wonderful job. Very personable! Would request him for next visit!

Excellent service from the initial phone call through the completion of work. I will be using RS Andrews in the future.

Responsive, great service Gave honest opinion on my existing HVAC without pressuring me to buy new system since mine is over 13 years old

Jason was great. He identified our issue and solved it in a timely manner. We highly recommend him.

Mike did a great job of explaining the situation and we made an appointment to remedy the problem.

Justin was very knowledgeable and thorough in the maintenance on our 4 HVAC units

Jason was outstanding, very thorough, professional. However the cost was extremely higher than other plumbers in Bluffpm for routine kitchen faucets area. Please consider some help for seniors in particular. But I strongly recommend jason,best ever had.

Mike showed up on time, on a weekend call explained what the problem probably was. Worked for a while found that he needed back up got the back he needed fixed my problem. Then took the time to explain about another project I was curious about. Truly professional helped fix my house. Can't say more on how happy I am with the service I received. Update- Paul installed a new gas tankless water heater. This is replacement for my older electric tank water heater. I did not have gas in the house when I requested this he ran the line, and changed the water line routing for the new configuration. He drained the old tank removed it and now I have extra space in my utility closet. He tuned the faucets in the bathroom for the new heater and made sure everything was working great. Truly an expert in his field.

Efficient and expertise was spot on!

Michael Hutchinson was awesome!! He’s the most patient soul. He installed a new kind of water heater, and this was a first on his own. The installation went great, but when it was time to power it on it did not turn on. He checked and rechecked the hook up. He called for guidance and tried everything he was told . After a while he called the supplier who gave him more things to try. That took an hour or more. The man suggested one more thing to test. This part was faulty. The part was ordered, and Michael easily swapped it out. He went for a long time working on this. He had missed his lunch. He just kept persisting. He never used any profanity. He would just sigh a frustrated breath but kept going. He was a nice guy who didn’t give up. I appreciated his honesty about it being a new type of water heater and his needing advice.

Austin did an outstanding job installing a new toilet. He is very pleasant to deal with and very professional. I highly recommend!

Connor with RS Andrews was absolutely outstanding during our after-hours plumbing emergency. He was professional, responsive, and kept us informed every step of the way as he worked through the issue. It’s not easy dealing with emergencies late in the day, but Connor handled everything with confidence and clear communication, which made a stressful situation much easier. We truly appreciated his dedication and the quality of his work. Highly recommend Connor and the RS Andrews team!

Michael did a great job, was very personable & communicated well.

Justin was prompt, professional. Took his time explaining options recommendations. Great experience

Justin Hansen did an amazing job in immediately diagnosing initial problem with my air conditioning. He also found a second problem (lack of maintenance on an older air handler on my behalf) and gave me a few no pressure suggestions. I will request him for future work.

The entire team was fabulous from start to finish! So happy to have chosen RS Andrews to replace my HVAC system.

Answered all questions professionally and with honesty. He was here for evaluation of water heater and a quote.

Love the people and love the attentive service. Great choice!

Semi-annual HVAC inspection. Justin was on time, did the inspection, replaced filter. Polite and friendly. RS Andrews always dependable and in communication with their customers.

Mike did a great job of explaining the situation and we made an appointment to remedy the problem.

Jason was great. He identified our issue and solved it in a timely manner. We highly recommend him.

Excellent personal attention and very knowledgeable.

Clarence was punctual, professional and an expert in HVAC equipment

Answered all questions professionally and with honesty. He was here for evaluation of water heater and a quote.

Answered all questions professionally and with honesty. He was here for evaluation of water heater and a quote.

We had an issue with rusty water. The plumber knew it was a rusted galvanized piece of pipe and had us taken care of super fast!

Derek was great! Very professional and high-quality work.

Zachary Hicks from RS Andrews is an outstanding HVAC expert technician. He correctly diagnosed and identified maintenance issues with our York heat pumps. He is an excellent HVAC expert who explains issues in layman terms, and resolves problems..

Michael Hutchinson was knowledgeable and conversant with all aspects of water heater replacement.

Jason and Tyler did a great job installing my new water heater!! JASON IS AN ACOMPLISHED PLUMBER! HE KNOWS HIS CRAFT and has good suggestions.

Michael was excellent and worked very diligently to fix our problem. Unfortunately, the issue was major and it couldn’t be fixed at that time but, he was very professional and and tried extremely hard to get it repaired..

They stick to the schedule they give you. Workers are nice and courteous and do a great job.

Just had my bi-yearly HVAC checkup by Justin from RS Andrews. I found him to be a very polite, honest and informed technician. I have a system that is getting older so seasonal maintenance is very important to me and my wallet. He advised me of potential problems going forward (not to say that these problems will actually happen), fixed a small gas leak in my furnace and performed proper maintenance procedures on my system to help insure that I will have a comfortable summer. I am a happy camper.

Jason did a thorough and excellent job.

Mike did a great job of explaining the situation and we made an appointment to remedy the problem.

Nate performed excellent preventative maintenance on our air conditioner. He communicated that he was doing so and was punctual. I heartily endorse Nate and the whole RS Andrews team; everything went smoothly and effectively from beginning to end.

Clarence did a great job doing preventative maintenance on our units! Very kind and professional. Put a tarp down in the closet to catch any pieces of insulation from the attic opening. Made sure all was working well. Thank you Clarence!!!

Jeramy and Nate at RS Andrews were great! Very cordial, knowledgeable and thorough! We have a maintenance contract with RS Andrews. They gave us a couple of recommendations so we’re following up on them!

Michael was excellent and worked very diligently to fix our problem. Unfortunately, the issue was major and it couldn’t be fixed at that time but, he was very professional and and tried extremely hard to get it repaired..

Michael was fantastic very diligent and concerned about my issue and wasn’t leaving to it was fixed.

Friendly and knowledgeable. Took plenty of time to explain all aspects of our project.

Very personable, knowledgeable, and professional. Did a great job. Hope to work with him in the future.

Had the regular maintenance check up, believe it keeps systems running at peak efficiency and a preventive to future HVAC issues. Technition, Clarence Outten was professional and knowledgeable. He was on time and and made recommendations for other services services RS Andrews offers, plumbing and electric.

Very prompt and helpful. I highly recommend!

Max is courteous, promt, and knowledgeable!

We had an unfortunate house fire on Saturday and Paul came out on Sunday to restore water to the house. Very knowledgeable, efficient, and helpful.

Excellent staff and service.

Paul was EXCEPTIONALLY EXCELLENT!!! I cannot say enough good things about Paul. From now on my Plumber is RS Andrew's and I will always be asking for Paul. Thanks Frank Moschetto The new toilet install was done today (13-Mar-2026) Paul did an excellent job. Thanks Frank Moschetto

Zack, was truly exceptional. He personable, professional, quick, thorough, and detail oriented. I Hope he’s paid well, because he’s worth every penny. Bravo Zulu Zack!!

Paul came this morning and replaced our well tank as well as the switch, gage and all the plumbing. He used bronze pipe where required and also added a coupler to make it easy to remove the tank if necessary. Job went great and Paul is a professional that you can count on. He is completely focused on the job and that makes all the difference. Highly recommend RS Andrews.

Michael came on a Sunday to look at my leaking pipe above the upstairs ceiling. He stayed as long as it took to find and fix the leak. He cleaned up after completing work and we were very pleased with his dedication and work.

Jeremy did an excellent job, was on time and efficient. We now have AC thank you!!

Arrived at appointed time. Assessed the issue and fixed it quickly and efficiently, and explained it fully. Cheap? No. Value? Yes.

Paul was EXCEPTIONALLY EXCELLENT!!! I cannot say enough good things about Paul. From now on my Plumber is RS Andrew's and I will always be asking for Paul. Thanks Frank Moschetto

Professional, on time, thorough & clean. Cole, our tech was very knowledgeable, pleasant, professional and solicitous. Great company!

Professional and friendly. Communicated with us in a timely manner.

Great job on a Sunday afternoon. Couldn't be more professional. Explained everything to me and made recommendations. John was the best.

Helpful and professional. Would work with them again.

Always fantastic service! Quick response and always on time!

Paul was gteat. Very knowledgeable and thorough

Jason from RS Andrews did a phenomenal job installing our sink and dishwasher post-kitchen remodel. He also, during cabinet install a couple of weeks ago, he got the stack for the sink prepared and ready to go. Jason takes his time, truly knows what he is doing, and does not leave before testing every component. He thought to check the dishwasher access panel one more time and was able to find a minor leak. He fixed it and retested the dishwasher before completing the job. I am blown away by his work ethic. The next time I need a plumber, I will be contacting RS Andrews. Thank you!

Max is always wonderful. Great service, clean and can fix anything.

Quickly diagnosed the problem. Explained the problem. Accepted responsibility, went beyond expectations to make sure the system's performing well. Good job, Jeramy. Thanks.

Prompt and courteous; Jason listens well and was very knowledgeable

The tech checked the duct work from a previous
Installation and was very courteous and knowledgeable

Always fantastic service! Quick response and always on time!

Paul was gteat. Very knowledgeable and thorough

Michael did a great job flushing our tankless water heater

Derek was efficient, polite and very professional. He solved the problem quickly.

Very good service, and very polite man

Outstanding!!!! Arrived on time. Very personal and open. Explained everything clearly and went to work. Left the site clean and clear. Recommend as first to call.

Clarence was great! Did a thorough job. Friendly & polite.

I would call again

Excellent installation professionals!

Called 3 others places and RS Andrew’s was the only one that coould confirm a tech on site same day. The dispatcher was very helpful and clearly set expectations on when the tech would show up. Clarence showed up 20 minutes earlier than quoted… love that! He was great wasting no time getting to the heart of the issue, fixing it and then offering tips on how to address in the future. Thanks to Clarence and the RS Andrew’s team I’m back up and running.

Annual maintenance plan rocks!

Jeremy was out this morning for my semi-annual HVAC service. He was on time and did a thorough service to my units. Thank you.

I had the system checkup today by Clarence. He was great! He explained everything took his time and recapped anything he found that could potentially be a problem. I felt very confident he knew what he was doing. He did not try to sell me anything as my system is 8 years old and I had another company about a year ago tell me I should be looking to replace it soon. I highly recommend RS Andrew’s and if I do need a new system they will be who I call but in the mean time I will be doing all my maintenance and repair business with them.

Technician did a great job. Very professional

Most excellent service! Zach was very knowledgeable, friendly, on-time, and professional. Thank you RSA for, again, tending to our AC needs. I am extremely pleased with your whole company!

SH

Nate has been to our home a number of times. Always professional. Always "neat and tidy". Always with a smile. Does the job...carries his ladder out the door...until next time.

Max was kind, friendly, professional, and extremely informative. We value hard workers with those attributes. We could not be more satisfied. Thank You

Great experience, Nate was awesome and explained everything as he went.

Thanks and we are now on the program !

Awesome service, and fast. He had the part needed in the truck and replaced it with hassle.

He was very knowledgeable professional and very efficient. He saved the day‼️🥰

Jason did a great job today. He was timely, professional, and friendly. He installed a new faucet, an RO system, and garbage disposal.

Nate was very pleasant and helpful, discussing all aspects. We would welcome him back!

If you’re in need of a knowledgeable plumber, you need look no further than R. S. Andrews. And, if you’re fortunate enough to have Paul Slifkin show up at your house you have hit the lottery. He is courteous and patient with homeowners who don’t know plumbers tape from a monkey wrench. We had to order a new part and Paul actually came back to install it on Sunday. Now, that’s service. Five+ stars to him and to R. S. Andrews for having him in their employ.

Connor was great and professional. We will be definitely using you guys again real soon.

Called in morning b/c AC wasn’t cooling. Jeremy was here to check it by 5:15pm. Now that’s speedy service! Technician was knowledgeable and diagnosed the problem quickly. Now hoping part is in stock. Thank you R.S. Andrews and Jeremy.

Jason did a great job with my request for a quote with different options for my whole house watering system. I feel prepared going forward with the knowledge that I have now after his visit.

Jason was very thorough very personable and knowledgeable. We appreciate it all of the detail that he went through.

Nick and Cutter replaced both of our water heaters today in Hilton Head and did a fabulous job. They were on-time, polite and thorough. We can't thank R.S. Andrews and their great employees enough for a job well done!

I was very happy with Nate. He was a gentleman and did a great job on my 2 systems. Thank you, Nate!!

Markus was not only professional, but extremely knowledgeable and diagnosed our problem perfectly. Thank you Markus

Clarence arrived on time & did a great job with routine servicing to our HVAC system...he was professional, informative. & a great technician!! A kind gentleman!

Great job. Considering my old house, he stuck to it until it was done.

Fixed the problem fast and efficient. Everything is working properly

Great guy

Connor did a great job. They were very responsive to a emergent need and got it done. I had another issue which wasn't urgent but he got that done too. Thank you, Connor!

Zachary was very professional and polite. He took time to explain everything he performed and observed and made sound recommendations. We were quite pleased. Henry Druckerman

Clarence was punctual, professional and finished the HVAC maintenance without a problem. Painless experience. Thanks.

Kyle was professional, practical and very thorough! Well done.

Paul did a great and quick job. His many years of experience made it look easy. I definitely recommend him for any plumbing job.

Jeramy from RS Andrews is a true professional!

Amazing response. Cheerful and professional technician.

Jason did a great job today. He was timely, professional, and friendly. He installed a new faucet and garbage disposal.

Jeramy Bond did our semi-annual maintenance, and he did a great job. He took the time to explain everything to me and if possible, I would like to have Jeramy provide our maintenance service in the future. Also, noting that Jeramy is a super Cleveland Browns fan I was quick to point out that he was in Steeler country once he entered our home and he was fine with that😊

Young man was very polite and new his job We love his work. Thank you.

Excellent service. Justin was great

R.S.Andrews company was absolutely wonderful. They came and took care of the problem . All the men were courteous , knowledgeable and very efficient. I will call them from now on when I have any plumbing problems .

Jeremy did a good job explaining our issue and promptly getting our heat back up and running.

RS Andrews was so quick to come out (same day, though late at night) when I had a pipe burst under my house. Connor was exceptional - nothing phases him! He never complained, and did an amazing job. Would absolutely recommend them and Connor in particular!

Everything was great. Hard worker and knew what he was doing. Thank you very much.

Nate was very knowledgeable and explained a lot. Super friendly.

Really nice technician and he seems super honest when it comes to servicing the system.

Great service!

Jeremy did a great job getting our heart working again. He is always professional and caring.

Always happy with their service.

Very professional and polite and discuss the issue with my unit in detail.

Max did a great job explaining what was wrong and even showing me the bad part that needed to be replaced.

Personable and informative. Kept us up to date on everything he was doing. Notified us of the results

He explained why the system stopped working and it didn't need any repairs. I just changed the setting on the thermostat.

R. S. Andrews always does an excellent job maintaining my HVAC systems. Zachery gave me lots of info as well. He was great!

Justin cleaned my clothes dryer duct. Very professional and was even early. I was very impressed

Personable and informative. Kept us up to date on everything he was doing. Notified us of the results

Justin Hansen did an amazing job explaining along the way..Very mannerable and patient.Excellent Job Justin

Derek and his working partner were very professional. They completed their work in a timely and organized manner.

Conner was great. Explained everything to us and was so friendly and had the best manners

Tech was awesome, wasn't able to get me on our Friday appt but came on Saturday for the same rates!

Dalton did a great job servicing my tankless water heater. He explained things in detail and was extremely polite in the process. 01/24/26 Justin Hansen did a great job during his visit this past week. He was friendly, knowledgeable, and explained things with clarity. Thank you.

Nate did a great job diagnosing and fixing our air condition/heating unit. They didn’t have the part on hand but the get it in two days and installed the fallowing day.

Jeremy went above and beyond ! Didn’t leave until the repair was fixed. As always awesome staff and guys !!

Randall N did a fabulous job servicing our 5 units and 2 mini splits! He was knowledgeable, professionally , and pleasant . It took all day but was well worth it. Our units were originally installed and serviced by Grays, but they became unreliable charges us exorbitant $ for every little thing. Thank you RS Andrews!

This is the second time I’ve called RS Andrews and both times they have done a great job. This last week my heater decided to give me a hard time. I had emergency heat so they were at my home the next day. It was fixed in a little over an hour and Mr Bond explained to me what happened and how to help avoid the same issue again. He was very thorough - just as he was the last time he was here. They are very thorough and also very nice! I will continue to use them.

Connor did an exceptional job!

The Plumber was professional, timely and communicated well throughout the entire process! Shout out to Mike!

Zachary Hicks from RS Andrews is an outstanding HVAC expert technician. He correctly diagnosed and repaired repeat problems with the York heat pump, as well as a malfunctioning Ecobee thermostat.

Nate was awesome! It was an after hours call. He is very knowledgeable and gave me a few things to try before arriving to see if I could fix it on my own. I wasn’t able to so he came over. He was thorough, although he figured out the issue immediately he still went through and checked everything to make sure it was running correctly. In addition to being knowledgeable he was friendly and kind. Even threw the ball for my dog.

Justin was efficient and thorough with his diagnostic assessment and time conscious with the service given; he went straight to work when he arrived.

Max did a great job. Friendly, knowledgable, courteous, efficient. Would be happy for him to serve our HVAC needs consistently.

Professional & timely....Went through all aspects of my heating system. Signed up with R & S based on the quality of their work!

Zachary Hicks from RS Andrews did a great job getting my heat pump back online. He worked outside in cold temperatures to identify and correct the problem.

The gentlemen was very professional, explained everything he was going to do Was on time too.

service was great, arrived on time and did a great service

excellent service, real nice technician, came on time.

David was very professional -addressed the problem and communicated well.

Very good service, and very polite man

Micheal seemed to know his subject and was willing to seek an additional opinon on to make sure he had covered all the possibilities.

Always a pleasure. We had Justin this time and such a great young man, very polite and knowledgeable! Love to see young adults doing trades! Just the typical maintenance thankfully this time.

Knowledgeable, polite, efficient, friendly

Thorough and pleasant. He solved the problem.

Great service. Friendly. Fair. He fixed my heat pump and at a reasonable price. Thanks.

Prompt, efficient and professional. Justin was friendly and enjoyed having him in our house.

Dependable, Honest, & excellent service. Michael H, plumber, provided quality plumbing diagnosis & solution. Plumbing repair done. Will use this company again.