Reviews

Awesome service, and fast. He had the part needed in the truck and replaced it with hassle.

He was very knowledgeable professional and very efficient. He saved the day‼️🥰

Jason did a great job today. He was timely, professional, and friendly. He installed a new faucet, an RO system, and garbage disposal.

Nate was very pleasant and helpful, discussing all aspects. We would welcome him back!

If you’re in need of a knowledgeable plumber, you need look no further than R. S. Andrews. And, if you’re fortunate enough to have Paul Slifkin show up at your house you have hit the lottery. He is courteous and patient with homeowners who don’t know plumbers tape from a monkey wrench. We had to order a new part and Paul actually came back to install it on Sunday. Now, that’s service. Five+ stars to him and to R. S. Andrews for having him in their employ.

Connor was great and professional. We will be definitely using you guys again real soon.

Called in morning b/c AC wasn’t cooling. Jeremy was here to check it by 5:15pm. Now that’s speedy service! Technician was knowledgeable and diagnosed the problem quickly. Now hoping part is in stock. Thank you R.S. Andrews and Jeremy.

Jason did a great job with my request for a quote with different options for my whole house watering system. I feel prepared going forward with the knowledge that I have now after his visit.

Jason was very thorough very personable and knowledgeable. We appreciate it all of the detail that he went through.

Nick and Cutter replaced both of our water heaters today in Hilton Head and did a fabulous job. They were on-time, polite and thorough. We can't thank R.S. Andrews and their great employees enough for a job well done!

I was very happy with Nate. He was a gentleman and did a great job on my 2 systems. Thank you, Nate!!

Markus was not only professional, but extremely knowledgeable and diagnosed our problem perfectly. Thank you Markus

Clarence arrived on time & did a great job with routine servicing to our HVAC system...he was professional, informative. & a great technician!! A kind gentleman!

Great job. Considering my old house, he stuck to it until it was done.

Fixed the problem fast and efficient. Everything is working properly

Great guy

Connor did a great job. They were very responsive to a emergent need and got it done. I had another issue which wasn't urgent but he got that done too. Thank you, Connor!

Zachary was very professional and polite. He took time to explain everything he performed and observed and made sound recommendations. We were quite pleased. Henry Druckerman

Clarence was punctual, professional and finished the HVAC maintenance without a problem. Painless experience. Thanks.

Kyle was professional, practical and very thorough! Well done.

Paul did a great and quick job. His many years of experience made it look easy. I definitely recommend him for any plumbing job.

Jeramy from RS Andrews is a true professional!

Amazing response. Cheerful and professional technician.

Jason did a great job today. He was timely, professional, and friendly. He installed a new faucet and garbage disposal.

Jeramy Bond did our semi-annual maintenance, and he did a great job. He took the time to explain everything to me and if possible, I would like to have Jeramy provide our maintenance service in the future. Also, noting that Jeramy is a super Cleveland Browns fan I was quick to point out that he was in Steeler country once he entered our home and he was fine with that😊

Young man was very polite and new his job We love his work. Thank you.

Excellent service. Justin was great

R.S.Andrews company was absolutely wonderful. They came and took care of the problem . All the men were courteous , knowledgeable and very efficient. I will call them from now on when I have any plumbing problems .

Jeremy did a good job explaining our issue and promptly getting our heat back up and running.

RS Andrews was so quick to come out (same day, though late at night) when I had a pipe burst under my house. Connor was exceptional - nothing phases him! He never complained, and did an amazing job. Would absolutely recommend them and Connor in particular!

Everything was great. Hard worker and knew what he was doing. Thank you very much.

Nate was very knowledgeable and explained a lot. Super friendly.

Really nice technician and he seems super honest when it comes to servicing the system.

Great service!

Jeremy did a great job getting our heart working again. He is always professional and caring.

Always happy with their service.

Very professional and polite and discuss the issue with my unit in detail.

Max did a great job explaining what was wrong and even showing me the bad part that needed to be replaced.

Personable and informative. Kept us up to date on everything he was doing. Notified us of the results

He explained why the system stopped working and it didn't need any repairs. I just changed the setting on the thermostat.

R. S. Andrews always does an excellent job maintaining my HVAC systems. Zachery gave me lots of info as well. He was great!

Justin cleaned my clothes dryer duct. Very professional and was even early. I was very impressed

Personable and informative. Kept us up to date on everything he was doing. Notified us of the results

Nate did a great job. Noticed a valve wasn't functioning properly and adjusted it so that it works again. After the adjustment he checked to make sure everything was still in balance.

Justin Hansen did an amazing job explaining along the way..Very mannerable and patient.Excellent Job Justin

Derek and his working partner were very professional. They completed their work in a timely and organized manner.

Conner was great. Explained everything to us and was so friendly and had the best manners

Tech was awesome, wasn't able to get me on our Friday appt but came on Saturday for the same rates!

Dalton did a great job servicing my tankless water heater. He explained things in detail and was extremely polite in the process. 01/24/26 Justin Hansen did a great job during his visit this past week. He was friendly, knowledgeable, and explained things with clarity. Thank you.

Nate did a great job diagnosing and fixing our air condition/heating unit. They didn’t have the part on hand but the get it in two days and installed the fallowing day.

Jeremy went above and beyond ! Didn’t leave until the repair was fixed. As always awesome staff and guys !!

Randall N did a fabulous job servicing our 5 units and 2 mini splits! He was knowledgeable, professionally , and pleasant . It took all day but was well worth it. Our units were originally installed and serviced by Grays, but they became unreliable charges us exorbitant $ for every little thing. Thank you RS Andrews!

This is the second time I’ve called RS Andrews and both times they have done a great job. This last week my heater decided to give me a hard time. I had emergency heat so they were at my home the next day. It was fixed in a little over an hour and Mr Bond explained to me what happened and how to help avoid the same issue again. He was very thorough - just as he was the last time he was here. They are very thorough and also very nice! I will continue to use them.

Connor did an exceptional job!

The Plumber was professional, timely and communicated well throughout the entire process! Shout out to Mike!

Zachary Hicks from RS Andrews is an outstanding HVAC expert technician. He correctly diagnosed and repaired repeat problems with the York heat pump, as well as a malfunctioning Ecobee thermostat.

Nate was awesome! It was an after hours call. He is very knowledgeable and gave me a few things to try before arriving to see if I could fix it on my own. I wasn’t able to so he came over. He was thorough, although he figured out the issue immediately he still went through and checked everything to make sure it was running correctly. In addition to being knowledgeable he was friendly and kind. Even threw the ball for my dog.

Justin was efficient and thorough with his diagnostic assessment and time conscious with the service given; he went straight to work when he arrived.

Max did a great job. Friendly, knowledgable, courteous, efficient. Would be happy for him to serve our HVAC needs consistently.

Professional & timely....Went through all aspects of my heating system. Signed up with R & S based on the quality of their work!

Zachary Hicks from RS Andrews did a great job getting my heat pump back online. He worked outside in cold temperatures to identify and correct the problem.

The gentlemen was very professional, explained everything he was going to do Was on time too.

service was great, arrived on time and did a great service

excellent service, real nice technician, came on time.

David was very professional -addressed the problem and communicated well.

Very good service, and very polite man

Micheal seemed to know his subject and was willing to seek an additional opinon on to make sure he had covered all the possibilities.

Always a pleasure. We had Justin this time and such a great young man, very polite and knowledgeable! Love to see young adults doing trades! Just the typical maintenance thankfully this time.

Knowledgeable, polite, efficient, friendly

Thorough and pleasant. He solved the problem.

Great service. Friendly. Fair. He fixed my heat pump and at a reasonable price. Thanks.

Prompt, efficient and professional. Justin was friendly and enjoyed having him in our house.

Dependable, Honest, & excellent service. Michael H, plumber, provided quality plumbing diagnosis & solution. Plumbing repair done. Will use this company again.

Nate Duncan from RS Andrews did a great job addressing all of the issues with our heat pumps and air handlers. He was very competent and polite, and diagnosed the underlying problem.

Max came to our house today to start our new HVAC "Smiley" maintenance plan. He did a great job assessing and servicing our 3 systems. He did suggest one small thing we needed to do which he was able to address during the visit. We are very happy we picked RS Andrews for the maintenance service and look forward to Max's return for the summer service review.

Professional & timely....Will use them again on the service performed on my furnace

Jeramy from RS Andrews did a fantastic job identifying our issue. RS Andrews is a top HVAC company - dependable, honest and fair. I highly recommend using them for your preventative maintenance and any repairs that need to be completed.

Nate did an excellent maintenance & service repair at my home. Nate explained HVAC electrical terms and parts in easy to understand language. His explanation of HVAC structure and function was informative & helpful. Nate was intelligent, professional & courteous & very attentive to his work.

Paul was very professional, efficient, and fun to be around. Great guy and he will definitely be my go to for any plumbing work going forward!

Nate was very friendly and professional

Jason was my repairman/and technician. He was excellent, very knowledgeable, experienced and professional. Highly recommend him and RS Andrews Company

Courteous, professional, timely and honest. All things that you would want in a plumber. Everything was discussed before they were done and delivered. I hundred percent recommend them. If you can get Jason, so much the better.

Nate was courteous and efficient in resolving the issue, and kept me informed of what he was doing and why.

Great friendly service

Super fast unclogging my toilet knowledgeable and very helpful person outstanding service thank you!

Nate, the technician did a great job is regular maintenance/tune up job for my heating unit. He did his job very professionally and made some good recommendations. I will recommend his service to anybody.

Jason Did an outstanding job explaining everything that he did and was very thorough . A real professional would highly recommend R.S. Andrew’s and Jason BK

Nate was courteous and thorough and explained everything to me

Max is very personable and polite. He explained the probable issue and hopefully it has been resolved.

Had to install a new 22” high toilet in prep for hip replacement surgery . ( most home’s toilets are 16” or 18” high ) The technician that came to my home to do this work ( Michael ) , was very professional , polite and competent : he did a real good job ! The new toilet cost was $260 , and the cost to remove the old one and install the new one was $430, which seems a bit high ,as the estimate in my head for the cost of the labour & disposal of the removed toilet was $250 -$350. Also , my home is kept very neat & clean . There was a little debris and a borrowed wet towel left on the floor in the bathroom ; so leaving the job site @ least as clean as ya found it , if not cleaner , is a minor suggestion for betterment going forward .

Jeramy came out to our house, diagnosed the HVAC issue, and prepared a tech report for a warranty claim. The warranty claim was submitted and successful.

Good

Connor came on Dec 30th as an emergency. He had the right equipment! Solved our problemals. Amazing outcomes Grateful for him and RS Andrews. Top marks for all.

Great service from Jason-friendly and efficient. He was running late but called to let us know. On inspection he offered us options to fix leaking faucet-replaced by them, replaced with our purchase, or restore original, with price laid out for each option. We went with our own purchase, he waited while we went to the store. Fixed in one day.

Nate from RS Andrew's provided a second opinion on our system today and he was very professional and courteous. He explained what he was finding as the issue so I could completely understand the issue. I would highly recommend Nate and RS Andrew's.

Michael showed up on time and quickly diagnosed and fixed the problem with my tankless hot water system. Very kind, professional, and courteous. Great job and I am highly appreciative

Michael is very professional and detailed.

Nate Duncan was by far the best technician we have had from RS Andrews. He was courteous, informative, and worked from the time he arrived to the time he left. He informed us of a few issues that needed addressing, which we will do. He even checked our humidifier, when other technicians never brought the condition of our humidifier up in the past. I wish all RS Andrews technicians were like Nate Duncan.

Did an incredible job coming to our house Christmas morning to fix our HVAC!!!! Great attitude and so nice.

Nate did a super job and really knew what he was doing. All business and fast!

Arrived in a timely manner. Professional and courteous. Cleaned up everything. Could not even tell that he had to remove our toilet and reseal it.

Uthmam was one of the most professional service men I have had contact with. He was knew what he had to do and did it! My toilet works perfectly now!

The technician was polite efficient and addressed my issue and concern. I called today and my issue was solved today. Very happy with the service

Courteous from the very beginning and worked with us to help us understand what best would fit the needs of our household. The team worked quietly & quickly…and finished the 3 unit install all in one day. I’d highly recommend.

Our technician was phenomenal in punctuation, communication, and in providing the service needed.

Consistently have positive experiences with this company.

RS Andews took care of our busted water heater in one day! While our Home Warranty Company took 3 weeks to just order the parts! We were very satisfied with the top-notch professionalism of Micheal and the team. Thank you so much!

The technician was polite efficient and addressed my issue and concern. I called today and my issue was solved today. Very happy with the service

Paul and his assistant arrived on time and were prepared to start the installation of our new water heater immediately. Both were very professional and their attention to detail was excellent. I highly recommend RS Andrews and their technicians.

Max was excellent.

Connor was extremely polite and explained everything before he started. He was very careful of our home and furnishings . He showed attention to detail and seemed to take pride in his work. In the future, we would always request Connor for any work that is required. Being older we have seen a lot of technicians and Connor was one of the best we have ever experienced. An asset to your organization.

Did a good job in a timely manner.

Jason was very thorough walk-through everything with us explained everything. I'm very impressed with his work and I would recommend him in the future.

Uthmam was one of the most professional service men I have had contact with. He was knew what he had to do and did it! My toilet works perfectly now!

Needed repair on leaking water line in front yard. Tech, Conner Carrier arrived promptly and got to work.. Took a little bit but he successfully tamed the beast. Thanks Conner I appreciate you! Thanks R.S. Andrews for employing this knowledgeable technician!

RS Andrews never disappoints! Our tech, Jeramy, was professional, attentive, detail oriented, and thorough.

Excellent experience! I would highly recommend.

Very professional, smiling , on time and very helpful! Thank you Nate ! R.S. Andrews is the epitome of professionalism from the first encounter to the very last! Paul, Nate, and Anthony provided outstanding service and excellent client communication every step of the way. Their attention to detail, respect for my home, and commitment to making sure I understood the entire process truly set them apart. The AC service was exceptional—fast, efficient, and done right the first time. They diagnosed the issue quickly, explained my options clearly, and installed my new AC unit with expert care. My home is finally back to working order, and I couldn’t be happier with the results! If you’re looking for reliable, knowledgeable, and genuinely professional HVAC service, R.S. Andrews is the team to trust.

Connor was extremely polite and explained everything before he started. He was very careful of our home and furnishings . He showed attention to detail and seemed to take pride in his work. In the future, we would always request Connor for any work that is required. Being older we have seen a lot of technicians and Connor was one of the best we have ever experienced. An asset to your organization.

Wonderful! Justin was great. very professional and informative!

Had an issue that was completely resolved to my satisfaction. Good customer service

Excellent job! Technician took his time to ensure job was done right. Also very efficient!

Connor was extremely polite and explained everything before he started. He was very careful of our home and furnishings . He showed attention to detail and seemed to take pride in his work. In the future, we would always request Connor for any work that is required. Being older we have seen a lot of technicians and Connor was one of the best we have ever experienced. An asset to your organization.

Friendly, professional service provided at a reasonable price.

Came late on a Friday, in the rain. Diagnosed the problem and gave advice about solution. Thanks very much

Friendly helpful receptionist and so thankful Connor could make it over to help with our washer hose, water shut off and shower temp evaluation. Very happy to have them on the island.

The techs were professional and hard working. Good experience

Justin arrived on time and was very professional and knowledgeable.

Paul Marconi was a pleasure to work with and very responsive to all of our questions and concerns. He took the time to explain things thoroughly and was very pleasant and professional. The technician and his assistant did a clean installation and explained the thermostat as well. Overall, we were very pleased and would recommend RS Andrews to get your smiley smile 😃 Oh. Almost forgot, they were also the most cost effective and offered the best warranty out of the 3 quotes we received. Thank you!

Exceptionally prompt, polite and knowledgeable- thank you

Quick and efficient

Michael is a great representative of your company. On time, polite (he always says "Yes, Maam" and does a good job. Rechecks his work and makes sure he wears his "booties".

Connor was excellent. He got me up and going.

Justin did a very good job. Very efficient

While hanging a TV wall mount a hole was made in the water pipes in bedroom wall. Needless to say it was after hours and on Thanksgiving weekend. Connor showed up immediately and it professionally and in a very timely manner. I would highly recommend RS Andrews.

Very professional, smiling , on time and very helpful! Thank you Nate !

Very professional. Received text when tech was on the way

I called after hours because of a drip from our upstairs unit. A person called early the next day and scheduled a technician. Max did a great job in repairing our A/C unit upstairs in the attic, cleaning the pan and drip pipe. He was polite and knowledgeable. Your service and tech people are the best!! We do have a service contract and so worth it!

Nate was awesome! It was an after hours call. He is very knowledgeable and gave me a few things to try before arriving to see if I could fix it on my own. I wasn’t able to so he came over. He was thorough, although he figured out the issue immediately he still went through and checked everything to make sure it was running correctly. In addition to being knowledgeable he was friendly and kind. Even threw the ball for my dog.

I was so blessed to have RS Andrew’s come to my house after hours to fix my plumbing issue. This company is blessed to have Connor representing their company. He was such a well respected member of your company.

Yes he did a good job. Thank you Jeramy. He immediately got to work. It's nice when knowledge and experience shows up to help. Thanks again and for the prompt response and restoring the heat. You made me smile. Happy Thanksgiving to all. Be well, Bernard Gleich.

Thanks to Jason the leak was located and hopefully fixed! He worked hard to determine where the problem was and was always patient and took the time to explain everything to us.

They know what they're doing and don't rush!

Great job and very experienced.

Very pleasant and knowing what to do and upfront about what things cost. I don't expect things ri be peanuts but things were costing what it should...change the valve stop under my sink all 3- done well for $750. Too many diy companies in Beaufort. This gentlemen is a professional workman- the result are that. Michael is good 👍🏼

Jason was our technician replacing a very old water heater. He was punctual, efficient finishing entire job within his initial time frame. So lucky to have found RSAndrews. Highly recommend! We have also decided after this job to use again for annual hvac service/maintaince.

Jeramy Bond did a wonderful job! He was friendly, knowledgeable and thorough. He made some suggestions which we greatly appreciated and implemented. Great job!

Jeff was exceptional in service, He explained everything and listened to me. Didn’t try to up sell me. Will definitely bring requesting Jeff next time. I also signed up for the maintenance program!

very friendly people and fast service. I recommend RS Andrews.

Very knowledgeable and on time, we ended buying a complete new HVAC he did a great job and explained everything

Timely, friendly and efficient. Great job!

Very professional. Received text when tech was on the way

Very professional. Received text when tech was on the way

The service was great the price was fair and the technician was a true gentleman 👏

Jason had us all fixed up in no time. Our plumbing was clogged and it didn’t take them anytime at all to arrive and have us up and running. Everyone I dealt with was so kind and courteous. I can’t thank them enough for such a timely fix. From the time I called to the time they left was only 3 hours. In our area that’s unheard of

When time came to replace our old HVAC, we went back to R.S. Andrews. This time, they recommended a Lennox. It's an amazing 2-stage system, much quieter than our old Amana (which was great for its day). However, being on the bleeding edge of technology (particularly the new refrigerants) has pros and cons. The folks at R.S. Andrews put in heroes' efforts to keep us up and running, including coming back out at 9 pm the same day to deal with a recalcitrant board. And the in the fall, they came back out to adjust an installer setting that was causing an issue with the heater. I do recommend them most highly.

Justin was on time and performed all the work smoothly. Very polite

We use R.S Andrews to handle our HVAC Service needs in our 2nd home and rental properties. The service technician Nate is always professional, knowledgeable and courteous. He certainly cares about making sure the customer is happy with his service. I would highly recommend this company for your HVAC and plumbing needs. I can’t say enough about this company and their staff. Top Shelf!!

Nate did a great job! Be it a little late, and had a brief hiccup with a new installment payment— but overall, he is updating our record from 1 unit to the correct 2 units they installed this summer. It really is something we’ve asked to be corrected in the past, so we are appreciative that Nate is making this correction for us.

We found the crew that handled our installation of two heat pump units to be very efficient and understanding of our conditions and helped us get the unit installed and running and it is now very comfortable in our home

Max always has a Good attitude.

Great service - friendly and caring

Thank you RS Andrews for rerouting my dryer vent! Now my dryer doesn’t smell like a swamp!!

Justin did a great job

Great service!

Justin was curious, knowledgeable, and took the time to explain how the system works and what needs to be done to service it.

So we have used RS Andrews (and specifically Connor) twice now and have been pleased. They were the only service I could find with emergency hours that an actual technician responds, not just an answering service telling you they can't do anything for your emergency. Also used for hot water tank replacement. Would recommend.

Always fantastic service! Quick response and always on time!

Great technician.

Had great experience with Dalton from RS Andrews -he did my water heater flush p-very thorough and very pleasant!!!

Justin was very attentive to detail and explained all the work that he di

Very Happy with the work performed by Maxx. Hope to see him again in the December 12th maintenance

Justin was on time , efficient, respectful of property and knowledgeable. This was his first visit . Explained the service with recommendations. Very pleasant.

Great job ! In

Very pleased with service and quality of work. My service provider was was very knowledgeable, professional and personable

I have a relatively new Mitsubishi Electric unit in my 450 sq. ft. Sun Room and a problem of heating arose because I was giving incomplete direction to the unit. My maintenance rep. who was outstanding explained all directions to the unit and it was perfect. He was excellent! Thanks very much!

Good

Paul was great and had our plumbing fixture replaced, checked to make sure everything was working correctly. Very pleasant and personable employee.

Jeramy did a great job diagnosing the problem. Good customer service

Nate did a wonderful job on my 6 month check up. Very nice and helpful. Checked everything out. I am very happy with his service.

Professional & timely....Will use them again on the service performed on my tankless hot water heater

Very nice person ,and explained what he done.

Paul was great. On time arrival, quick and professional work. No more toilet clog.

We contacted this company around 10 am and by 1 pm they were here reviewing the info for our broken water heater! Connor and his team replaced the water heater and had everything up and running within few hours! Absolutely wonderful. Nothing but good things to say, and Connor was polite, friendly, and obviously extremely efficient. Thank you, everyone from the initial phone call to their leader 'Connor'.

Nate performed excellent preventative maintenance on our air conditioner. He communicated that he was doing so and was punctual. I heartily endorse Nate and the whole RS Andrews team; everything went smoothly and effectively from beginning to end.

2 technicians showed up on time and and properly installed hvac drain lines checked everything and repaired everything they found in an extremely timely manner couldn’t ask for better service

Jeff and Charlene were very responsive about the issue with an older HVAC that is under extended warranty. John F is always professional in the work he does to maintain the units and do repairs. We are glad to do be doing HVAC-related business with RS Andrews.

Nate was very thorough and communicated everything very well.

Very pleased with the service performance and the service technician who was very personable and knowledgeable. Would definitely use this company again!

Cole was on time, professional, knowledgeable, efficient, and friendly.

Jason did a great job!!He is very knowledgeable on plumbing problems.

Water heater replaced. The techs were efficient and cleaned up everything.

R.S. Andrews delivered exceptional service when I scheduled a technician to come to my new home to explain whole home water filtration options. I was thrilled that Jason, the technician, was not only knowledgeable and courteous, but also able to install the system that very same day. He walked me through everything with clarity and professionalism, answered all my questions, and ensured the system was working perfectly before he left. I highly recommend R.S. Andrews for prompt, expert service and outstanding results.

Technician came out within a few days of the initial call to address some plumbing needs. Very smooth process with friendly service. Would definitely recommend!

Very nice person! Fast service, I would call again if plumbing problems occurred in the future.

Justin was great- easy to work with and very knowledgable.

Uthman at RS Andrews was excellent! He did everything they promised and more! I would recommend them to everyone, and will definitely use them again, if needed!

Semi annual maintenance was expertly serviced by Max. Very friendly and informative regarding our HVAC with some suggestions for additional preventative measures. Been with them for 6 years and highly recommend RS Andrews.

Just was courteous, neat, and professional. Explained everything very well.